Intranet redesign

The work in the project included the following activities

• Expert review of current Intranet
• User workshop
• Information architecture
• Redesign
• User testing
• Deployment

For the expert review I did the following:

• Create a hierarchical diagram of the current site structure
• Identify content types based on the classification of internal communication content as
  • Content that informs
  • Content that inspires
  • Content that connects people
  • Content related to (internal) services

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User workshop

To compliment my own insights, I organised and facilitated a user workshop, featuring Stanley/Stella employees from different departments. In order to select the participants, I presented to my project manager a set of characteristics and asked her to identify people that meet both ends of each.

The workshop lasted one hour. To abstract the technical layer of the Intranet and enable the participants to focus on purpose and content of different pages, I used the metaphor of a building. I presented to the participants a set of "rooms", each one serving a different function. I asked the participants to select the rooms they see fitting to include in the intranet, or invent new ones. In the second part of the exercise, I asked them to fill their 'building' with content, using the same typology I used in my expert review.